Holiday Ordering FAQ

Yes! Order ahead and choose an available delivery, pickup, or ship-out date at checkout. We recommend preordering early.

For shipped orders, the date selected is when your order ships. Checkout shows an estimated arrival date for each shipping option.

For local delivery, choose an available delivery date at checkout. We recommend delivery 2–3 days before you need the cookies. For holiday gifts, we recommend December 18 to allow extra time in case winter weather affects delivery.

For shipping, choose a ship-out date and review the estimated arrival dates shown at checkout. We highly recommend selecting an option with an estimated arrival of December 21 or earlier.

An estimate of December 23 leaves little room for delays and may arrive after the holidays. Shipping arrival dates are estimates, not guarantees.

We’ll also send tracking information so you can follow your gift’s progress.

• Local delivery: Our last delivery day is December 23. Order by 6 p.m. on December 22.
• Shipping: Our last ship-out day before the holidays is December 22. Order by 11 a.m. that day.
• Pickup: Our final pickup day is December 24. Order by 11 a.m. on December 24.

All cutoff times are Vancouver time.

If choosing the final ship-out date, select a one-day shipping option. Even with one-day shipping, arrival before the holidays is not guaranteed. We strongly recommend choosing an estimated arrival of December 21 or earlier.

Absolutely! Enter the recipient’s name and delivery information at checkout, and we’ll send the cookies directly to them.

You can add a Happy Holidays card with a personalized message while building your box. Remember to include your name so they know who sent their gift.

The Gift Box offers a more premium presentation, wrapped in ribbon and finished with a bow. Both options make a great gift, but the Gift Box creates a more elevated unboxing experience.

Signature cookie boxes come with 4, 6, 9, or 12 cookies. Gift boxes come in 5- or 15-cookie sizes.

Yes! We offer personalized cards, company branding, and delivery to one location or directly to individual recipients.

Corporate orders start at five boxes to one location, five recipients, or 60 individually packaged cookies in multiples of 12. Visit our large-order form to explore options and request an estimate.

Yes! For a few addresses, place a separate checkout order for each recipient.

For five or more recipients, use our large-order form. Enter recipients online or import a completed spreadsheet, then review their details before submitting.

Corporate holiday orders use their own delivery windows and submission cutoffs.

We offer local delivery throughout much of the Lower Mainland and ship across Canada and the continental United States. Enter the recipient’s address at checkout to see the available options.

If your destination is unavailable, email info@yvrcookie.com and we’ll see how we can help.

Orders containing at least $55 in cookies qualify for free delivery. When sending gifts to different addresses, each destination must contain at least $55 in cookies to qualify.

Pickup is at 205–20120 Stewart Crescent, Maple Ridge, BC. Select pickup and an available date at checkout. If the option does not appear, use our bakery postal code, V2X 0T4, to find it.

When you arrive, ring the doorbell and wait outside. Our team will bring your order out to you.

Our final holiday pickup day is December 24, with an order cutoff of 11 a.m. that day.

Yes! We individually seal all cookies so they arrive fresh.

For the best flavour and texture, enjoy them within one to two weeks of receiving them. Store them in a cool, dry place, or freeze them for up to three months.

We offer gluten-friendly cookies. However, wheat is handled in our bakery and cross-contact may occur. We do not currently offer dairy-free cookies.

Please review our ingredient and allergen information before choosing a gift for someone with dietary needs.