As a result of the perishable nature of our products we do not take any returns and Gift Cards are final sale. You may cancel your order at 11:59pm the day before your order is baked for a full refund back to the original payment method. To initiate a cancellation of an order you may do so by Emailing Info@yvrcookie.com before the cut off time above.
If for any reason you are unhappy with your cookies, please contact us immediately at firstname.lastname@example.org with your order number and details. We will do everything we can to make it right.